Returns address: go to Contact.
You can return the goods purchased from us easily and cheaply in any InPost parcel locker
In our store, you do not have to worry that the selected size will not fit or will not meet your expectations in any other way. Thanks to the integration of our store with cheap returns in InPost parcel lockers, you can buy without stress and fear that the return of the purchased goods will be a torture.
In accordance with applicable law, you have 14 days to withdraw from a distance contract without giving a reason. So if the goods do not meet your expectations, you can send them back to us within 14 days from the date of withdrawal from the contract. All returns in our store are handled by a very simple returns wizard, which gives you the option of sending a return package to us using an InPost parcel locker.
We chose InPost as our trusted partner for return shipments because of:
Simple handling of returning the goods to our store - you select the goods to be returned or which you want to complain about, generate and print a label for the package, which you send to any Parcel Locker in Poland (remember that the generated label is valid for 30 days);
Convenient location of over 4,000 Parcel Lockers throughout the country, which are constantly growing;
Convenient and fast shipment of goods without queues 24 hours a day, 7 days a week.
Thanks to our cooperation, you do not have to wait for the courier. All you have to do is print the automatically generated documents and, for example, on your way to work, leave the parcel in a parcel locker convenient for you.
The benefits you get thanks to the returns tool in our store.
Adding a return has been reduced to six simple steps constituting the return wizard. The wizard will automatically generate a label for you that you just need to print. Thanks to this, you do not waste time manually filling out any documents!
Quickly and seamlessly
Thanks to the automation of the process, you save time and nerves, you do not have to call anywhere or negotiate return conditions with anyone.
You can generate a return document with package labels in the returns wizard. After preparing the package, you do not have to wait for the courier. You take it with you on your way to work or school and leave it in any Parcel Locker.
The fee for making a return is only PLN 9.00, but you do not have to pay it when adding a return or generating a label - it will be deducted from the amount we will refund you for the returned goods. We care about your full satisfaction.
All returned shipments are insured up to PLN 200.
Make a return in 3 easy steps!
In our store, you do not have to worry that the selected size will not fit or will not meet your expectations in any other way. Thanks to the integration of our store with cheap returns, you can buy without stress and worry!
1 Print the form Generate the return documents with address labels and then print them.
2 Send the package Put the packed goods together with the return document in the carton and seal it well.
3 Refund You will receive your refund within 30 days of us receiving your return.
Details of the return submission steps:
Log in to your account, and then select the goods you would like to return in the returns panel;
In the next steps, select the return by clicking on the option "I will use the store's shipments" and selecting the form in which you want to receive the refunded money;
Generate return documents with address labels, then print them and be sure to sign the return document;
Put the packed goods together with the return document into the shipping carton and seal it well. You can use the carton in which you received the ordered goods. Go to any InPost parcel locker, where you can send the parcel quickly and conveniently, 24/7. Remember that the dimensions of the package cannot exceed the dimensions of 41 X 38 X 64 cm and the weight of 25 kg.
We will refund the money in the form selected in the return wizard within 14 days from the day on which we were informed about your decision to withdraw from the contract. However, it usually takes less time. We may withhold the refund until we receive the item or until you provide us with proof that you have sent it back.
The above procedure is not a condition for exercising the statutory right to withdraw from the contract and does not limit it in any way.